We respect your privacy

At Cornish Whispers, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information.

Personal Data We Collect

We may collect the following personal data from you:

• Contact Information: Name, email address, phone number
• Order Information: Shipping address, payment details, order history

How We Use Your Personal Data

We use your personal data for the following purposes:

• Order Processing: To process and deliver your orders
• Customer Service: To communicate with you regarding your orders and respond to your inquiries
• Marketing: To notify you of special offers and promotions, with your consent

Marketing Communications

We promise to:

• Email you no more than 4 times per year
• Only contact you with exciting and relevant offers
• Always include an unsubscribe link in our emails

You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.

Telephone Contact

We will only contact you by telephone if there is a specific query related to your order.

Data Sharing

We do not sell or pass on any of your personal details to any outside party or organization for any purpose, except:

• If required by law, to comply with legal obligations or to protect our rights
• If requested by relevant authorities

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the following rights regarding your personal data:

• Access: You can request access to your personal data we hold
• Correction: You can request correction of inaccurate personal data
• Deletion: You can request deletion of your personal data, subject to certain legal obligations
• Objection: You can object to the processing of your personal data
• Portability: You can request the transfer of your personal data to another party

To exercise any of these rights, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us.

Cookies

By using the Cornish Whispers website, you are consenting to us storing cookies on your computer.

What are cookies?

Cookies are very small text files that are stored on your computer when you visit some websites. 

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website: -

Our Website Will:

• Remember what is in your shopping basket

• Remember where you are in the order process

• Remember that you are logged in and that your session is secure.

• You need to be logged in to complete an order.

The following are not Strictly Necessary, but are required to provide you with the best user experience (anonymously) : -

• Track the pages you visits via Google Analytics

• Allow you to share pages with social networks such as Facebook